On November 23, 2024, the Bizkaia Arena BEC! became the epicenter of music and entertainment with the highly anticipated event Elrow Kaos Garden. With an attendance of over 10,000 people, this event, known for its vibrant theme and high operational complexity, was a true logistical and security challenge. In this context, Le Basque Team played a crucial role, establishing itself as one of the leading event security companies in Spain.
An event of great scale and unique challenges
Elrow Kaos Garden was not just any event. For over 10 hours, attendees enjoyed electronic music, visual effects, and an immersive experience based on the art of Okuda San Miguel. The scale of the event, combined with the simultaneous presence of other activities at the venue, such as the 125th Anniversary Concert Gala of BMb and the HABE Oral Exam, posed a significant challenge for security planning and management.
The main features of the event included:
Total capacity of 10,000 people, divided into:
General Area: 9,480 attendees.
VIP: 120 attendees.
Stage Experience: 400 attendees.
Complex spaces, with areas for bars, food trucks, and VIP terraces.
Identified risks, such as falling objects, structural collapses, medical emergencies, and fires.
A robust emergency plan, led by security directors with extensive experience.
The participation of Le Basque Team: excellence in security and auxiliary services
Le Basque Team was responsible for the event’s security management and for coordinating a team composed of:
15 security guards (Le Basque Team Security).
55 service assistants (Le Basque Team Services).
A team of over 70 professionals worked to ensure that attendees enjoyed the event in a safe and well-organized environment. As one of the leading private security companies for events, Le Basque Team demonstrated its ability to adapt to the demands of an event of this magnitude.
Security measures implemented
The success of Elrow Kaos Garden was made possible through thorough planning and flawless execution of security measures. Among the most notable actions were:
1.Access control and public attendance:
Access control assistants ensured that only authorized individuals entered the event, verifying tickets and credentials.
Three security tents were set up where attendees could report incidents, receive assistance, and reclaim lost items.
2.Management of medical emergencies:
Several medical emergencies were attended to during the event, all handled swiftly and effectively in coordination with healthcare service providers.
Critical areas were equipped with 21 additional fire extinguishers, strategically distributed to minimize risks.
3. Crime prevention:
The security team identified and addressed several individuals involved in personal item thefts, managing to recover some items, which were later handed over to the BEC lost and found office.
4. Evacuation and crowd control:
Main evacuation routes were designed, with a capacity of over 8,000 people per side on the ground floor and 3,456 on the atrium level.
The security assistants’ team supported the coordination of exits and the smooth flow of attendees.
A safe event without major incidents
Thanks to the commitment and professionalism of Le Basque Team, the event took place without any major incidents. The combination of highly trained staff and detailed planning allowed for overcoming the challenges posed by the event’s duration, high crowd concentration, and the dynamic nature of the attendees.
Why trust Le Basque Team for event security?
The success of our participation in Elrow Kaos Garden reaffirms our leadership as one of the most reliable and experienced event security companies. What sets us apart?
1.Extensive experience in large events: From festivals like BBK Live and Azkena Rock Festival to electronic music events like Elrow, our track record speaks for itself.
2.Comprehensive services: We offer solutions that range from security guard services to auxiliary security services, adapting to the specific needs of each client.
3.Regulatory compliance: We are a registered company in the National Private Security Registry, fully adhering to all legal regulations.
4.Highly trained staff: Our team is made up of professionals with extensive training and experience in managing large-scale events.
More than just an event: an unforgettable experience
Elrow Kaos Garden was not only a night of music and art but also a testament to our ability to ensure safety at concerts and high-complexity events. At Le Basque Team, we are committed to providing peace of mind to organizers and attendees, making every event an absolute success.
If you’re looking to hire private security for events, trust the experience and professionalism of Le Basque Team. We specialize in turning challenges into solutions, ensuring the safety and satisfaction of everyone involved.
Visit our new website for more information about our services or to learn how we can assist in organizing your next event.
Interest Links:
– Video del evento en TikTok
– Información oficial en el Bizkaia Arena BEC!